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The main reason i had an appointment with Carmen this week was so she could write my (generic) Ritalin prescriptions for the next three months. I'd thought about having her send them somewhere other than Capsule, because of the one I had to text and call them about repeatedly, but decided to leave it alone for the time being.
This was a mistake. I saw Carmen at 3:30, she sent the prescription over at about a quarter to four, and at 5:30 they texted to tell me they couldn't fill it and I should contact my doctor's office and have it sent to a different pharmacy. 5:30 meaning, after my doctor's office was closed for the day.
I called a nearby CVS and asked, if I had my doctor send them that prescription, would they be able to fill it, and the pharmacist said yes, they would. That took multiple phone calls on Wednesday and Thursday; I wish the receptionist had told me "but she's not in today" when he said he would get the message to her.
I got the MyChart message that the prescription was at CVS at about 9:00 last night, so after the CVS pharmacy was closed. I called them this morning, and the robot said that I had one prescription in process, which would be ready in three hours, and it was in fact ready about when they'd predicted (I don't expect numbers like "11:24" to be accurate to the minute).
According to MyChart, she only changed the pharmacy for this month's prescription. Sometime in the next couple of weeks, I need to figure out whether to ask her to also transfer the February and March prescriptions, or leave them where they are. But I can wait and think about this when I'm not stressed by worry about getting my medication. I may contact Capsule and ask them whether they think they'll be able to fill the next one, or I may just tell Carmen to transfer the February and March prescriptions to CVS as well.
This was a mistake. I saw Carmen at 3:30, she sent the prescription over at about a quarter to four, and at 5:30 they texted to tell me they couldn't fill it and I should contact my doctor's office and have it sent to a different pharmacy. 5:30 meaning, after my doctor's office was closed for the day.
I called a nearby CVS and asked, if I had my doctor send them that prescription, would they be able to fill it, and the pharmacist said yes, they would. That took multiple phone calls on Wednesday and Thursday; I wish the receptionist had told me "but she's not in today" when he said he would get the message to her.
I got the MyChart message that the prescription was at CVS at about 9:00 last night, so after the CVS pharmacy was closed. I called them this morning, and the robot said that I had one prescription in process, which would be ready in three hours, and it was in fact ready about when they'd predicted (I don't expect numbers like "11:24" to be accurate to the minute).
According to MyChart, she only changed the pharmacy for this month's prescription. Sometime in the next couple of weeks, I need to figure out whether to ask her to also transfer the February and March prescriptions, or leave them where they are. But I can wait and think about this when I'm not stressed by worry about getting my medication. I may contact Capsule and ask them whether they think they'll be able to fill the next one, or I may just tell Carmen to transfer the February and March prescriptions to CVS as well.
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